Frequently asked questions

It is recommended that you first bring your child to the dentist around the age of 2 or 6 months after the appearance of the first tooth. This first visit will allow us to evaluate the dental development of your child and discuss proper preventive measures. You will be given tips to facilitate your child’s dental hygiene education. Furthermore, this will contribute to making your child more familiar with a new environment and with the dental clinic personnel, helping to make future visits easier and more positive!

Fear of going to the dentist is not innate in children. It is usually parents who are themselves afraid of dental treatments who instill this fear in their children. Try to have a positive approach, tell your child that an exciting trip to the dentist is coming up soon, that there will be a nice surprise at the end of the visit or that he or she will be able to enjoy the dentist’s playroom. Parents’ collaboration before, during and after the visit is crucial to make the experience a positive one.

Yes. We are very well aware that for some people going to the dentist can be an intimidating experience. For the more nervous people, anxiety can sometimes reach very extreme levels, which may cause them to postpone treatments and cause greater problems.

Our personnel is attentive to your needs and will foster a relaxed environment during your treatment. There are partial or complete anesthesia methods that may help you take care of your oral health despite your fears.

For more information on our solutions for people with apprehensions, please contact us today.

Must I really go to the dentist every six months? The frequency of your visits can vary, it all depends of your oral health needs. The main objective is to prevent problems and to detect them before they become serious. For the majority of people, one dental exam every six months is enough. We can help you determine your treatment and prevention needs based on your personal dental hygiene and your overall oral health.

Here are a few questions you can ask yourself in order to better access your situation:

• Do I use dental floss every day?
• Do I brush my teeth twice a day, every day, with a fluoride toothpaste, and do I follow my dentist’ instructions on how to properly brush?
• Do I smoke?
• Have I had cavities or gum diseases?

All these factors have an impact on your oral health. The answers to these questions will help you better understand your situation. By knowing your habits and your history, a check-up will help us determine your future oral health needs.

No, not necessarily. The frequency you need to take X-rays depends on the frequency of your visits and the condition of your oral health. If they have not had cavities or other problems in a few years, adults who have good health, and who regularly visit their dentist, probably do not need to take X-rays each visit.

That being said, if your oral health is less stable and we have to monitor your progress, you might have to take X-rays more often. Do not hesitate to ask us the reasons why we take X-rays, we will gladly explain them to you!

A cavity, like many dental diseases, evolves over time. When it is not very deep it does not reach the nerves of the tooth, therefore you do not feel any pain. The more a cavity progresses, the higher the chances are that the nerves will be affected and cause you to feel pain.

Furthermore, the deeper a cavity is, the higher the risk of infection becomes. This will generally lead to longer and more costly treatments.

The grey amalgam is a mixture of metals. It is very resistant but it requires mechanical retention in the tooth by cutting into the cavity which leaves it bigger and more visible. An amalgam also has the tendency to expand over time, this favors the creation of cracks in the tooth structure.

White composite is a resin, it is therefore a plastic. It is a material which chemically adheres to any size cavity, making the sizes much more discrete. On the other hand, it wears out faster and is softer than the tooth. It is not as convenient for big restorations.

White ceramic is ideal for larger restorations. It is very durable due to its hardness similar to teeth enamel. . It also contributes to the reinforcement of the remaining sides and helps to recover about 98% of the chewing force of a regular healthy tooth.

Stores and dentist clinics now offer various teeth whitening products. These products are not all identical and do not give the same results.

The majority of ‘’teeth whitening’’ toothpastes only contain some abrasive ingredients and they do not whiten teeth, they only remove stains on the surface of the teeth. They only remove stains on the surface of the teeth. Some contain more chemical ingredients (whitening agents) that make teeth clearer. They do not whiten teeth as well as more powerful products, but they have less side effects.

Teeth whitening kits sold in stores contain more powerful ‘’whitening agents’’ that come into contact with your teeth for a longer period. The results are end up being more visible. But, these products do not offer the same amount of protection you will receive at your dentist because we monitor the side effects. Also, the one-size-fits-all trays they provide are filled with ‘’whitening agents’’ that often allow chemical products to leak into your mouth.

By visiting a dentist and getting a professional teeth whitening service, you can be confident you will obtain the maximum and best effect because we can use more powerful agents and better control the results. We are also trained in detecting and treating eventual side effects.

Whether your treatment is done at home or in a clinic, we will provide you with all the necessary instructions you need. If the use of a tray is necessary, we will provide you with one that is custom made for you, this will improve the efficacy of the treatment and reduce the risks of side effects.

Of course we do! Knowing if we need to receive your insurer’s payment before making you pay or if you need to pay and then get reimbursed depends on your insurer. Here is how we proceed:

• If your insurer electronically transfers us the portion of the treatments they are responsible for and if they permit the provision of benefits to the dentist, you will have to pay the portion of the cost which is not covered by your insurer.
• If your insurer electronically transfers us the portion of the treatments they are responsible for and if they do not permit the provision of benefits to the dentist, you will have to cover the entirety of the cost and then wait to be reimbursed by your insurer

It is important to understand that you are the person who is insured, not the clinic. We are not aware and not responsible for knowing what is included or not included in your dental coverage plan.